Privacy Policy

This policy explains what information Etel collects, when we collect it, and how we use it when you shop with us or use our services.

Who We Are

Etel is an online smartphone parts retailer in Bangladesh. Our shop is located at the following address:

Etel Shop Address Shop No. 69–70, Basement 2
Bashundhara City Shopping Mall
Panthapath, Dhaka, Bangladesh

What Information Do We Collect?

We collect information when you register, place an order, or use our services, including device repair. The information we store includes:

  • Name
  • Email address
  • Address
  • Phone number

We do not store credit card numbers, ID card details, passport details, or driving licence details. We also do not store user passwords because we use a passwordless login system.

When Do We Collect Information?

We collect information when you:

  • Register on our website.
  • Place an order.
  • Use our e-commerce services.
  • Use our device repair services.
  • Use our pickup and drop-off service.
  • Subscribe to our newsletter.

How Do We Use Your Information?

We use your information to provide a better user experience and serve you more effectively.

We also use certain information to help verify that you are a real person rather than an automated bot.

Do We Use Cookies?

We use cookies only for authentication purposes.

Third-party services may use cookies for other purposes.

Questions About Your Privacy?

For questions about this privacy policy, contact us at [email protected] or message our support team on Facebook.