What is the process of our delivery?
We process all deliveries through:
- Our in-house delivery team
- Reputed couriers (Sundarbans and Pathao)
How much are the delivery charges?
- Shop Pickup from outlets at Basundhara City and Motaleb Plaza Shopping Mall – Free
- Regular Delivery (Inside Dhaka) – 60TK
- Regular Delivery (Outside Dhaka) – 100Tk
Delivery Timeline
We strive to deliver your orders as quickly as possible. All delivery times are based on working days (Sunday to Thursday, excluding public holidays).
- Inside Dhaka City: 1-3 working days
- Outside Dhaka City: 3-5 working days
- Major Metro Cities (Dhaka, Chittagong, Sylhet, Khulna, Rajshahi): 1-3 working days (24-72 hours)
Important Note: Orders placed after 8:00 PM will be processed on the next working day.
Order Processing
Inside Dhaka City: Full Cash on Delivery but sometimes get 100 tk advance.
Outside Dhaka City– Depend on product price Tk. (100-1000) needs to pay in advance to confirm your order. The remaining amount will be collected during parcel delivery.
Payment Options: bKash–bKash Merchant no– 01401206999 (Make pay/Payment).
Call For Any Help and Call for Order:09677-722722 (10.00 AM to 8:00 PM) 7 Days
Note: This will vary from product to product size
Omor Das (verified owner) –
I was able to find the perfect Vivo back camera for my phone at Etel, and the staff were very helpful in guiding me through the process.
Mamun Khan (verified owner) –
I have recommended Etel to all of my friends and family who are in need of mobile spare parts, and they have all been very satisfied with their purchases.
Atish Chakma (verified owner) –
Well-packaged products, arrived in perfect condition.