What is the process of our delivery?
We process all deliveries through:
- Our in-house delivery team
- Reputed couriers (Sundarbans and Pathao)
How much are the delivery charges?
- Shop Pickup from outlets at Basundhara City and Motaleb Plaza Shopping Mall – Free
- Regular Delivery (Inside Dhaka) – 60TK
- Regular Delivery (Outside Dhaka) – 100Tk
Delivery Timeline
We strive to deliver your orders as quickly as possible. All delivery times are based on working days (Sunday to Thursday, excluding public holidays).
- Inside Dhaka City: 1-3 working days
- Outside Dhaka City: 3-5 working days
- Major Metro Cities (Dhaka, Chittagong, Sylhet, Khulna, Rajshahi): 1-3 working days (24-72 hours)
Important Note: Orders placed after 8:00 PM will be processed on the next working day.
Order Processing
Inside Dhaka City: Full Cash on Delivery but sometimes get 100 tk advance.
Outside Dhaka City– Depend on product price Tk. (100-1000) needs to pay in advance to confirm your order. The remaining amount will be collected during parcel delivery.
Payment Options: bKash–bKash Merchant no– 01401206999 (Make pay/Payment).
Call For Any Help and Call for Order:09677-722722 (10.00 AM to 8:00 PM) 7 Days
Note: This will vary from product to product size

Md. Nazibul Islam (verified owner) –
The customer service team at Etel is knowledgeable and professional. They guided me through the process of selecting the right spare parts for my phone and answered all my questions.
Nisarga Baral (verified owner) –
Nite paren apnara
Ayyid Raihan (verified owner) –
No complaints so far
Nilima Azad (verified owner) –
Best in the market.
Rehen (verified owner) –
First-rate products.
Binoy Debnath (verified owner) –
Delivery fast
Misal (verified owner) –
Flawless experience.
M Mahmudul Hasan (verified owner) –
Delivered as promised.
Muzahid Hasan Miskat (verified owner) –
Good qyality